QUALITY STANDARDS


At Digoo IT Distribution, we are dedicated to providing high-quality refurbished IT products. Our grading system ensures transparency and helps you make informed purchasing decisions. Please refer to the following guidelines:

 

  1. DVS (Digoo Very Good Standard):

    • Products classified under DVS are of premium quality.
    • They may have extremely minimal and barely noticeable signs of use.
    • Our devices undergo comprehensive refurbishment procedures to maintain their excellent condition.

  2. DGS (Digoo Good Standard):

    • Items labelled as DGS are in excellent condition.
    • They may display minor signs of use, such as faint scratches or slight wear.
    • Please note that these cosmetic blemishes do not affect the functionality of the devices.

  3. DLS (Digoo Low Standard):

    • DLS represents devices with slightly more noticeable signs of use compared to previous grades.
    • They may feature visible scratches or signs of wear but without any impact on functionality.
    • Rest assured that these devices are fully functional and reliable. 

  4. DBS Lite (Digoo Broken Standard):

    • The DBS Lite grade denotes devices with very tiny hairline cracks or minor broken parts.
    • These issues are easy to repair and do not significantly impact functionality.
    • These items are priced accordingly and may require repairs or replacement parts to restore full functionality.

       5. DBS Major (Digoo Broken Standard):

  • The DBS grade denotes our lowest standard and includes devices with visible cracks or broken parts.
  • Regardless of the crack or broken part's size, any presence of damage categorizes the product as DBS.
  • These items are priced accordingly and may require repairs or replacement parts to restore full functionality.


 At Digoo IT, we prioritize both cosmetic quality and functional performance. Please note the following:

  • All our devices are fully functional unless otherwise stated in the comments or product description.
  • We conduct thorough testing of all parts using professional software.
  • Our devices undergo anti-bacterial cleaning for hygiene purposes.
  • Each item is carefully packaged in a single white box with protective materials.
  • We provide complete transparency and offer clients the option to request a full audit report for any device.

We strive to exceed your expectations and provide exceptional customer service. If you have any questions or require further clarification, please contact our customer support team.

Thank you for choosing Digoo IT Distribution. We appreciate your trust in our products and services.