CUSTOMER'S POPULAR QUESTIONS
Who is Behind Digoo IT Distribution?
Digoo IT Distribution was founded by a team of motivated people in order to ease processes in the refurbished IT market.
What is Digoo IT Distribution?
Digoo IT Distribution is a refurbished B2B platform distributor for buying computers, mobile and consumer electronics. Our platform gives buyers access to an exclusive collection of top brands at or below wholesale prices.
What types of products are listed on the platform?
The focus is on laptops, computers, mobile devices and consumer electronics.
What type of quality are the refurbished products?
Unless stated otherwise, all the products are refurbished. Check out our quality standards page.
What are the prices on the platform?
We offer our customers the most competitive prices the market has to offer. Prices are either at or below wholesale.
Do you ship internationally?
Yes, we ship to over 30 countries.
Where do you ship from?
We ship from our refurbishing centre in Lommel, Belgium.
How can we pay?
We accept Wire Transfer or online payments through Mollie Payments
Do your products come with a warranty?
Graded refurbished products come with a 3-month warranty. Nearly new products 1 year & new sealed products with a 2-year warranty.
How do I contact my sales manager?
Once you have been approved you will be assigned a dedicated account manager.
I'm an individual, how do I buy a product?
Our platform is a B2B platform for business wholesale buyers only. We do not sell to individuals.
How can I access the platform?
Access to our platform is for pre-approved customers only. In order to begin the approval process, please sign up first.
Is there a membership fee to gain access to the platform?
There is no membership fee to gain access to our platform.
I placed an order, how can I track it?
Once an order is shipped we will provide you with tracking information via email.
I placed an order, can I pick it up at your logistics centre?
Yes, you will have to contact your sales representative to arrange a local pick-up.